Shipping Info

Welcome to Zooandpet Pet Shop, Pet Food and Supplies Shipping Information! We’re thrilled to offer you a seamless shopping experience with our efficient delivery services across the UAE. Here’s everything you need to know about our shipping options:

Next Day Delivery in: Sharjah, Dubai, Abu Dhabi, Ajman, Ras al Khaimah, and Al Ain:

Place your order before our daily cutoff time, and we’ll ensure your pet’s essentials are delivered right to your doorstep the very next day. We understand the importance of timely deliveries, and we’re committed to making sure your furry friend gets what they need, when they need it.

Delivery in Fujairah, Umm Al Quwain, and Remote Areas within 2 to 3 Days:

For our valued customers residing in Fujairah, Umm Al Quwain, and remote areas, rest assured that your orders will be delivered within 2 to 3 days. We strive to reach every corner of the UAE to cater to your pet’s requirements.

Standard Free Delivery Across the UAE for Orders Above 100AED:

We’re delighted to offer free standard delivery for orders totaling 100AED and above, making it easier for you to provide the best for your beloved pets. Your convenience and satisfaction are our top priorities.

Flat 15 AED Shipping Charge for Orders Below 100 AED:

For orders below 100AED, a nominal shipping fee of 15 AED will be applied. We believe in transparency and providing you with cost-effective options while ensuring your pet gets the care they deserve.

Express Delivery in Sharjah and Dubai (Within 3 Hours) for Orders Above 100 AED: Additional Cost of 10 AED:

Need your pet supplies urgently? We’ve got you covered with our express delivery service, available in Sharjah and Dubai . Place your order above 100 AED, and for a small additional cost of 10 AED, receive your items within 3 hours.

Exclusive United Arab Emirates Delivery: No International Shipping:

Please note that our delivery services are currently available only within the United Arab Emirates. Unfortunately, we do not offer international shipping at this time.

In-Store Pickup:

For those who prefer a personal touch, we offer in-store pickup during our operating hours from 9 am to 10 pm. Feel free to drop by and collect your orders at your convenience.

Order Tracking, Refund, and Return or Exchanges:

Stay informed about your order’s status with our order tracking page. If you encounter any issues or need to initiate a refund or return, please visit our dedicated refund and return page for assistance.

At Zooandpet Pet Store, we’re dedicated to providing quality pet food and supplies with a commitment to timely and efficient delivery. Thank you for choosing us as your pet care partner.

For any further questions or clarifications, please don’t hesitate to reach out to our customer support team.